Shocking But True: On Friday, 4/6/12, at Symphony 8, a bar with a restaurant in Boston, I presented the server with a $40 GROUP ON that expires on 8/2/12.
“Sorry,” she said, “but we stopped taking these a month or two ago.”
There had no notification from GROUP ON about this.
What to do?
“Take it up with Group On,” she said.
On Monday, 4/9/12, I called Group On. They said that as far as they were concerned, Symphony 8 was still accepting the Group On deal. They refunded $10 in Group On “bucks” and $10 to my credit card.
But would I have ordered $40 worth of food on Friday? Of course not.
Someone from the restaurant was kind enough to write me back today: “Sorry about the confusion. We do not accept anymore. We stopped receiving payment from them so we cancelled everything we have to do with them and we have had customers in the past contact groupon and they received their money back without question. Sorry about the inconvenience but from what I’ve been hearing we are not the only business canceling with groupon because of this situation.”
Oh, the troubles! Oh, the crises we must face each day! The struggle goes on! A people united shall never be defeated!
Such are my thoughts.
Moving forward, I’ll cash that $10 GROUP ON and I will move on. No more GROUP ON deals for me!
Don’t say you haven’t been warned.