Very interesting story in today’s NY Times about Amtrak: A loss of $834 million on food sales over the past ten years. What a shame, really. In comparison to other countries where there are pride, consistency, quality, and value in trains, Amtrak is a model of indifference, poor service, and lousy food.
They could make money on the food. In Japan, each train station, and on the trains, food is sold that is well-priced and delicious. For $10, you get a box lunch and add $2? Cold beer. The same goes throughout the EU, Switzerland, China, and India.
The loss of the $834 million is not actually due to poor sales. The article noted instead that, “Amtrak lost more than $800 million on its food and beverage services over the last 10 years, largely because of waste, employee theft and lack of proper oversight, government auditors have found.”